
Communicating with Employees
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Participative Management:
A 13-Step Model (continued)
7. Stay on message. Don’t talk about anything
else until you have achieved resolution (a
go-ahead plan, in this case).
8. Cut off anyone who starts to take the group’s
focus away from the task (“Not now, Shorty.
We can talk about that later.”).
9. Write on a flipchart or chalkboard what has
been agreed to so that everyone can see
and confirm that what is on the board is what
has been decided.
10. Declare a start time (you might have to iden-
tify which ongoing tasks will be suspended).
11. Provide some checkpoints or milestones
when progress will be ...