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REDUCING COMPLEXITY
Complexity and Volume, Oh My
Over a decade ago, I asked a senior IT executive what his greatest challenges were. He responded saying “we have one of everything” and “we can kill anything.” What he described was a scenario all too common in large complex IT infrastructure—technological complexity and high transaction volume. Volume is largely a function of business activity.
However, complexity is controllable to a large degree. The reasons for technological complexity varies from personal preferences, technical biases, desire to remain on technology’s leading edge, and functional requirements. Only the latter two reasons take into consideration the best interests of the business and its needs. I have seen production ...
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