© Bill Fox 2020
Bill FoxThe Future of the Workplacehttps://doi.org/10.1007/978-1-4842-5098-3_14

14. John Toussaint: Lean Healthcare Leader

Bill Fox
Henderson, NV, USA
Insights from Leading a Lean Healthcare Revolution
Dr. John Toussaint is the executive chairman of Catalysis Inc. and is one of the foremost figures in the adoption of lean principles in healthcare. John has written three books, all of which have received the prestigious Shingo Research and Publication Award. His books include On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry,1 Potent Medicine: The Collaborative Cure for Healthcare,2 and Management on the Mend: The Healthcare Executive Guide to System Transformation.3
I was introduced to John by Norman ...

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