Chapter 3. Case Studies: Real Impacts of AI Application in Business
AI and machine learning can have significant impacts on business transformation. Many companies and platforms use AI to create solutions that have a countless degree of impact on businesses. In this chapter, we are going to focus on just a few of these solutions, and how H2O.ai has worked with companies to solve their problems.
ArmadaHealth
ArmadaHealth is a health data science and services company founded to help people access the right physician or expert for them. Their unique solution, QualityCare ConnectSM, combines big data and expert clinical insights which points straight to the root cause of healthcare access problems. ArmadaHealth does this by applying sentiment analysis on customer reviews and advanced analysis of experts’ wisdom to understand the consumers, objectively finding providers that meet their needs and preferences, preparing them, and delivering timely access to a choice of the most appropriate physicians for their condition (see Figure 3-1).
Figure 3-1. The QualityCare Connect app on the ArmadaHealth website
Challenges
Finding the right specialist is the first step to receiving the right care. However, consumers are often not equipped to navigate the complex and confusing healthcare system. It can be challenging for patients to discover which specialist they should approach for different ...
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