Acknowledgments
WHILE THE WORDS in this book are ours, many of the ideas and experiences come from others to whom we acknowledge a tremendous debt of gratitude and appreciation. First and foremost among these is Jack Welch, former CEO of GE and the original initiator and driver of the Work-Out process. Much of this book, and indeed much of our collective thinking, has been influenced by Jack’s leadership of GE and unwavering pursuit of higher performance through a belief that people can do extraordinary things. Jack gave all of us the opportunity to test and stretch our ideas about organizational change in the cauldron of GE. In particular, he gave Steve Kerr the chance to learn how learning could become a competitive advantage.
Although Jack ...
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