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The GE Work-Out by Ron Ashkenas, Steve Kerr, David Ulrich

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CHAPTER

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Embedding the Process in Your Organization

WORK-OUT OFTEN begins with a pilot, an experiment where managers can observe how employees respond to opportunities to make recommendations and implement decisions on the spot. But pilots and experiments do not create sustained transformation. For Work-Out to have a lasting impact, it must move on from the experimental stage and become embedded in company programs and activities.

Moving Work-Out from pilot to program requires 12 key decisions. We like to refer to them as a “12-step process” for Work-Out, capitalizing on the concept of the many 12-step programs that help people try to change various ...

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