CHAPTER 4

Implications for the Workplace and Beyond

Many myths concern conflict, ranging from the Trojan War of Greek mythology to Ragnarök of the Norse tradition. Although workplace conflicts are usually less extreme, they are also apparent when examining intergenerational phenomena. In fact, every person with whom I spoke during the course of my research vividly described accounts of times they conflicted with members of another generation, often because one of the parties was interacting with the other under the guidance of incorrect or even offensive stereotypes.

Even those interviewees who did not label their conflict as intergenerational clearly experienced such tension. In one instance, a memorable and immediate intergenerational conflict ...

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