6 RECOGNITION AND FEEDBACK

Generous Development

People want to be recognized for what they are doing. They want to get better at it, too. A key role of the leader, then, is to first recognize potential and then help people fully develop that potential by showing consideration and respect for them—and for their work contributions—and by creating opportunities for them to further grow. This includes both the individuals who work directly for you and others beyond your direct reports.

Each of us wants to be seen.

What does that mean? The gift of recognition is taking a real interest in someone’s work, paying attention to detail, setting your own ego aside, and celebrating another’s effort and achievement. You must really see what they achieved ...

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