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The Gilbane Report: Content Technology Works!: KM as a Framework for Managing Knowledge Assets, Vol. 12, No. 9

Book Description

You might have noticed how frequently knowledge management (KM) pops up as a topic in surprisingly diverse contexts. Knowledge work has been acknowledged for over three decades since Peter Drucker emphasized it in Management: Task, Responsibilities, Practices. The phrase knowledge management emerged in business circles in the 1980s, usually used by information technology managers. Perhaps because computers and software applications were implemented to manipulate data creating new versions of information, a misleading idea came into existence, namely that the resulting information was knowledge being managed by computers. Being inspired by the promise of automated solutions that could somehow manage knowledge, managers leapt to implement an astonishing variety of software applications associated with KM hype. The late-90s killed the belief in the hype, more quickly than most implementations could be brought to maturity. Some of those implementations might actually have resulted in desired benefits but the will to persevere in such undertakings requires thoughtful approaches and sustainable plans that evolve over time. Now is a good time to talk about what KM should really be about and how it relates to business processes like content management (CM) and information technology (IT). In attempting to scope out important business components for managers to keep in mind, we give them a framework for positioning IT projects as adjunct, enabling activities in the larger business context. KM as a framework for managing knowledge assets in the organization is one way of looking some of the components of KM and relating them to other infrastructure activities.

Table of Contents

  1. Copyright
  2. KM as a Framework for Managing Knowledge Assets
    1. Introduction
    2. How knowledge and organizations relate
    3. How content management and knowledge management relate
    4. Before anything can be managed we have to know about it
    5. Before knowledge tokens can be managed we have to know where they are – logically and physically
    6. Before content can be managed using information technology (IT), we have to know its origins and intended audience
    7. Who is going to be the Knowledge Manager?
    8. Conclusion
    9. Other Readings to Stimulate Thinking on the Topic
  3. Industry News
    1. Intellext Launches & Releases Contextual Search Solution 1/31/2005
    2. Interwoven Announces Interwoven OffSite 1/31/2005
    3. Deepfile Changes Name to StoredIQ & Launches StoredIQ 3.0 Content-driven Compliance Platform 1/31/2005
    4. eCopy & Interwoven Announce Integration 1/31/2005
    5. Landor to Resell Interwoven’s MediaBin 1/27/2005
    6. Stellent Partners with FAST 1/26/2005
    7. Quadralay Corporation Unveils WebWorks OnTime 1/26/2005
    8. W3C Supports IETF URI Standard & IRI Proposed Standard 1/26/2005
    9. Belus Technology Announces XStandard Version 1.5 1/25/2005
    10. Vignette Announces Distribution Deal with Access Distribution 1/25/2005
    11. K4 Publishing System Version 5.1 Available from MEI 1/25/2005
    12. PaperThin Releases CommonSpot Content Server 4.5 1/24/2005
    13. IBM Updates Collaboration Offerings 1/24/2005
    14. McLaren & FileNet Announce Availability of Enterprise Engineer 1/24/2005
    15. CM Professionals Elects First Board of Directors 1/20/2005
    16. Design Science Releases MathFlow 1.4 1/19/2005
    17. FileNet Announces New Email Manager 1/18/2005
    18. Interwoven Introduces LiveSite Content Publishing Server 1/18/2005
    19. Cadmus Communications Upgrades RapidRights DRM Service for Macintosh Users 1/18/2005
    20. Altova Announces DiffDog 2005 1/18/2005
    21. RedDot Solutions Launches LiveServer 2.2 1/18/2005
    22. Google Updates Enterprise Search Appliance & Announces Google Mini 1/13/2005
    23. Autonomy Announces Agreement with EidosMedia 1/12/2005
    24. Quark Announces Support for QuarkXPress File Format as XML 1/12/2005
    25. Mondosoft Web Service Search Kit Now Available 1/12/2005
    26. Bare Bones Software Releases TextWrangler 2.0 1/12/2005
    27. Xenos Releases d2e Vision 2.0 1/12/2005
    28. DataPower Updates XA35 XML Accelerator 1/11/2005
    29. CMS Watch Release 7th Edition of “The CMS Report” 1/11/2005
    30. ClearStory Systems Announces Release of Radiant MailManager 1/10/2005
    31. ebrary Introduces Technology for Creating Virtual Library Portals & Sharing Remote Collections 1/10/2005
    32. SER Announces Unique E-mail Search Tool, SERoutlookAccess 1/10/2005
    33. Near-Time Current Combines Content Creation, Management, Blogging, & RSS Into One Tool for Mac Users 1/10/2005
    34. Gilbane Report Makes All Reports Free, Launches Content Management Technology Blog 1/10/2005
    35. Phoenix Systems Integration Extends the Features of Phoenix Lotus Notes Connector for EMC Documentum 1/10/2005
    36. Inxight Updates its LinguistX Natural Language Processing Platform 1/10/2005
    37. Software AG to Acquire Sabratec Ltd. 1/7/2005
    38. Adobe Delivers Rights Management for Documents with Adobe LiveCycle Policy Server 1/5/2005
    39. Adobe Announces Acrobat 7.0 Software Availability 1/5/2005
    40. Mediasurface & Cervalis to Provide Hosted Content Management 1/5/2005
    41. Mobius Announces Linux Support for Web Presentment 1/4/2005
    42. Vasont Content Management System Now Integrates with Microsoft Word 2003 1/3/2005
  4. Subscription Form
  5. Calendar