3.8. COMMUNICATING IN WRITING

No matter how great the desire to reduce paperwork, all business and organizational life requires some forms of written communication, yet the norms vary across national cultures. From how to write the date to how to organize one's thoughts, differences in these practices can cause confusion at best and major problems at worst. Understanding and adapting to the preferences of the culture of the reader and eliminating confusion wherever possible are some of the fundamental guidelines in written communication in a global organization. Other guidelines are listed below:

ModeAdvantagesDisadvantages
Face-to-FacePersonal Relationship and trust building Two-way Nonverbal cues Immediate feedback PrivateTravel expense Scheduling ...

Get The Global Diversity Desk Reference: Managing an International Workforce now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.