5.5. CULTURALLY APPROPRIATE STRATEGIES FOR RESOLVING CONFLICT

Research has shown that there are twelve variables in every international conflict or negotiation:[]

  • Basic conception of conflict–What conflict is, whether it brings crisis or opportunity;

  • Mediator or negotiator selection criteria–Whether a mediator is used and, if so, what skills he or she must display;

  • Significance of type of issue–Whether the conflict is task-based or relationship-based and how that affects outcome;

  • Concern with protocol–Whether protocol rules are formal or informal;

  • Complexity of language–The degree of reliance on nonverbal cues to convey information and whether the culture is high-context or low-context, as described in Chapter 3;

  • Nature of persuasive arguments–Whether ...

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