5.5. CULTURALLY APPROPRIATE STRATEGIES FOR RESOLVING CONFLICT
Research has shown that there are twelve variables in every international conflict or negotiation:
Basic conception of conflict–What conflict is, whether it brings crisis or opportunity;
Mediator or negotiator selection criteria–Whether a mediator is used and, if so, what skills he or she must display;
Significance of type of issue–Whether the conflict is task-based or relationship-based and how that affects outcome;
Concern with protocol–Whether protocol rules are formal or informal;
Complexity of language–The degree of reliance on nonverbal cues to convey information and whether the culture is high-context or low-context, as described in Chapter 3;
Nature of persuasive arguments–Whether ...