6.1. THE IMPACT OF CULTURE: DEFINING WHAT A PROBLEM IS
In Western culture a problem is defined as a question, dilemma, or situation that requires conversation, investigation, additional information, and ultimately, a solution and agreement regarding a particular course of action. In other cultures the concept of what a "problem" is can be quite different. For example, as was mentioned previously, the Chinese character for problem combines crisis as well as opportunity. Depending on one's point of view, it can also be seen as creating possibilities for positive change. In parts of the world where harmony is a prized value, such as in Southeast Asia, the mere mention of a problem situation can be an affront that causes loss of face, although the ...
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