Chapter 26 ThailandHRM Practices for Managing Age-diverse Employees in the Workplace: A Case Study of a Global Thai Company
Chaturong Napathorn
Case Synopsis
Bob, the director of Somen’s human resource management (HRM) department, was very proud that his company had been selected as one of the 500 most admired companies in 2020. However, one of his major concerns during the past few years is that Somen’s workforce is increasingly age diverse. Baby boomers and Generation X, Y, and Z employees have been working together, leading to higher levels of interpersonal conflict among employees due to biases and prejudices against those who have different ideas and opinions. He has thus attempted to solve the problem incurred ...
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