TWO
Build a Foundation of Psychological Safety
Thinking about how much she appreciated Barry sharing his ideas with her after last week’s meeting, Blair reminds herself how intimidating it can be to be open with a new boss. She recalls what it was like with her previous manager, Owen. Very few people shared anything with him, good or bad. Owen was as known for his quick wit in response to good news as he was for the biting quips with which he met bad news.
Blair drops Barry a quick note, letting him know that his input about last week’s meeting was just the type of collaborative spirit she wants in the team. She asks what ideas he has for encouraging others to share their opinions about team dynamics.
An hour later, Barry appears in her office, ...
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