Chapter 1. INTRODUCTION: THE VALUE OF CREATING GREAT WORKPLACES
Ninety-five percent of my assets drive out the front gate every evening. It's my job to bring them back.
What makes a great workplace? It's not what you do. It's how you do it.
If you are a leader, you must communicate, make decisions, and interact with people, just as leaders in all companies do. You may carry out your job description very well. But to be a leader in a great workplace, you need to not only execute your role but also instill certain beliefs in people as you are doing it. A great workplace is one where people trust the people they work for, take pride in what they do, and enjoy the people they work with. As a leader, you are the ...
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