5. Benchmark

Quinn made a call to his friend the dean of the Kepper Business School. Doug Holiday was waiting for them at the main entrance of the school. This was Alex’s old stomping grounds—back when he could stomp.

“Welcome back, Alex. Call me ‘Doc’; everyone does. Come into the office.” He led them to a room where an ancient desk complemented the modern space. Alex admired it.

Doc said, “It belonged to Thomas Mellon, who started a bank here in town. I keep looking through the drawers,” he said, demonstrating by pulling out a hidden cubbyhole drawer, “looking for old stock certificates.”

Quinn grinned and pointed out to Alex a framed star on Doc’s wall.

Doc looked up at the star too. “Quinn claims we have done a decent job of gaining commitment ...

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