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Using E-Mail in Collections
DIFFERENT TYPES OF E-MAIL
There are many different types of e-mail out there, the most common being Post Office Protocol or POP, Web-based e-mail, ISP mail services, Web site e-mail services, or mail forwarding services. No matter what type of e-mail service you or your customers use, they will be compatible. E-mail has become the “go to” form of communication in today’s society.
PRIVATE E-MAIL
Your private e-mail account is the one you set up for personal correspondence with family or friends, which has nothing to do with your job or professional correspondence. E-mail may feel like a private one-on-one conversation, but in reality, it’s only as confidential as talking out loud in a restaurant. E-mail messages can be intercepted and read anywhere in transit by anyone with the proper capabilities.
SOCIAL NETWORK E-MAIL
New statistics from Nielsen Online show that social networking had overtaken e-mail in terms of worldwide reach by the end of 2008. According to the study, 66.8 percent of Internet users across the globe accessed “member communities” last year, compared to 65.1 percent for e-mail. The most popular online activities remain search and Web portals (with around 85 percent each) and software manufacturers’ websites.
The far-reaching study also explored a number of other trends within the social networking space. In 2008, users spent 63 percent more time on member communities than they did in the previous year. However, within member communities, ...
