Over the next few months, Harold called several times to ask questions. What follows is a summary of those brief conversations.

Harold: Are there any email technology tips I could use to be more productive?

Info-Coach: Absolutely. We’ve created a free Top Tech Tips

Newsletter that you can subscribe to on

Harold: Should I answer email on the fly or block out time?

Info-Coach: I recommend blocking out 30-minute periods in advance. You can process email more rapidly in batches because you can give it your undivided attention.

I also recommend disconnecting your ding — the sound or visual image your computer makes when an email arrives. Most of the time, you don’t need to be notified every ...

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