O'Reilly logo

The Handbook for Quality Management, Second Edition, 2nd Edition by Paul Keller, Thomas Pyzdek

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

PART IV
image
Continuous Improvement
There are two acceptable methods for implementing quality improvements: improve performance given the current system, or improve the system itself. Performance improvements within a current system can often be accomplished by individuals working alone. For example: an operator might make certain adjustments to one or more machine settings, then inform the local supervision of the superior results; an order processing clerk may notice that ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required