CHAPTER 2PROJECTS FOR DELIVERINGBENEFICIAL CHANGE

In this part I describe the project's context, the three elements in the outer ring in Fig. 1.11.

A project is a temporary organization to which resources are assigned to deliver beneficial change. The first step in the management of a project is to identify the need for performance improvement, and then diagnose the change, the new asset, most likely to deliver that performance improvement. You then need to demonstrate how the change will deliver the performance improvement, and this is done through a benefits map.

The need for performance improvement can be a positive thing; all organizations need to improve performance. You may be best at what you do, but if you want to go on being the best ...

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