Chapter 8. Going Beyond Leadership Style: When and How Do We Lead Change?

Dina M.Mansour-Cole

One of the best-known statements about the role of leaders and managers comes from Kotter (1990), who said that managers deal with complexity, while leaders deal with change. Most prescriptions for leaders of virtual collaborations have understandably looked at how to manage the variety of complexities and boundary issues (Bell & Kozlowski, 2002; Lipnack & Stamps, 1999). Not addressed is the fact that virtual collaborations are subject to many changes as well. After all, technology upgrades and changes in personnel as members drop out or move to other teams are prevalent. Some team projects are completed, while others evolve. Strategic goals are realigned ...

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