Chapter Thirty

Outsourcing

WE HAVE DISCUSSED THE BENEFITS of, and potential issues with, outsourcing Treasury and its operations. In this chapter, we examine the key elements of any outsourcing programme and discuss, item by item, items (see Figure 30.1) that need to be present when outsourcing Treasury activities. Outsourcing can be divided into four stages: selection, pre-implementation, implementation, and post-implementation.

FIGURE 30.1 Outsourcing Checklist

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SELECTION STAGE

The process starts from the idea origination through to the selection of the vendor.

  • Needs analysis. A list of processes to be outsourced is determined through discussions and identification of areas that could be done more efficiently with higher control and lower cost by experts in those areas. Decision-making activities typically rest within the firm. The existing process maps and notes provide a good indication of the activities/processes to be considered for outsourcing.
  • Process list. The list of processes to be outsourced is prepared.
  • System checklist. The list of system activities and systems to be outsourced is prepared, along with a list of potential system access points for each outsourcing activity.
  • Volumes analysis. A list of transaction volumes in the future is projected for all process and system activities to be outsourced.
  • Risk assessment. A risk assessment across various risks is made ...

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