April 2014
Intermediate to advanced
1272 pages
41h 59m
English
book
The Handbook of Conflict Resolution: Theory and Practice, 3rd Edition
by Eric C. Marcus, Morton Deutsch, Peter T. Coleman
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CHAPTER ELEVEN
JUDGMENTAL BIASES IN CONFLICT RESOLUTION AND HOW TO OVERCOME THEM
A common misconception that negotiators and dispute resolution professionals hold is that conflict escalation, stalemates, impasses, and lose-lose agreements are exclusively driven by intransigence and self-interested motivation. Whereas self-interest and competitive motivations interfere with productive conflict resolution, many seemingly benign beliefs and cognitions also thwart effective conflict resolution but often go undetected. Unfortunately, these beliefs are not easily corrected during the process of conflict resolution itself because it is difficult for negotiators to monitor them. Furthermore, third-party intervention ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.