76Evaluations That Enhance Board Effectiveness

Richard Fields, BA, JD1

Head of the Board Effectiveness Practice, Russell Reynolds Associates

Introduction

The roof of my mouth was still tender from an ill-advised quaff of too-hot coffee when I started the interview. Across from me in a well-appointed but unremarkable corporate office was the company’s second most senior executive, a well-liked and effective leader I’ll call John to preserve his anonymity. It was one of my first board evaluations, and I began by asking some warm-up questions to build rapport and trust before getting to the more substantive issues. I asked, “John, what’s your least favorite part of the job?,” expecting something about the hours or travel or noisy, ...

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