APPENDIX J: GLOSSARY
Action (annual) plan a formal IT organization management process and document that captures the goals, objectives, responsible parties, and performance metrics for the unit’s service and project delivery over the course of a given fiscal year and aligns these activities with the goals and objectives of the parent enterprise.
Alignment a management mindset and process whereby the activities and resource allocations of the IT organization map directly to the goals, objectives, and values of that body’s parent organization.
Architected solution an IT system built upon the foundation of the enterprise’s existing technology standards and architecture. Such solutions take full advantage of the technologies, business processes, ...
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