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The DBZ Applicant Tracking System Case
When Max, a training and development associate at DBZ Corporation, was asked by Bonita, the company’s vice president of human resources, to lead change management for an HR systems project the company was about to launch, he was thrilled. Now was his chance to apply some of the change management techniques and tools he’d recently learned to a real live change initiative at his company.
Bonita explained that the company intended to replace the old online applicant tracking system that job seekers used to apply to open positions at DBZ. The new system would be more appealing to job applicants and would help the company’s 100-plus recruiters around the globe perform their jobs more efficiently.
“That sounds ...
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