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Generating Advocacy on the Ground
Many organizations struggle to establish an effective performance management process, but I beam with pride when I think back to how we revamped and revitalized the process at one global company I worked with. I served as change management leader for the project, and after a year of pretty intense work, I was pleased to see managers and employees holding productive discussions that focused on setting goals, building accountability, and developing new skills. But before I get too cocky about my contribution to this effort, we need to discuss the people who really made this project a success. There was a cadre of ordinary employees on the ground who, in addition to performing their day-to-day jobs, served as ...
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