ABOUT THE AUTHORS

HUBERT JOLY is best known as the former chairman and CEO of Best Buy. During his time there, he and his team rebuilt the company into one of the nation’s favorite employers, a sustainability leader, and an innovator, vastly increasing customer satisfaction and dramatically growing the company’s stock price. His greatest achievement, however, may have been to make himself dispensable: he decided to step down as CEO in 2019 and as executive chairman in 2020, and pass the baton to a new generation of leaders.

Hubert Joly joined Best Buy in 2012 armed with no experience in retail but having successfully led a number of company transformations, both in his native France and in the United States. He has been recognized as one ...

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