8  ___________________________________

Working across boundaries

Introduction

Are the days of the stand-alone organization numbered? With global competition, technological advances and the demands of the customer for better, cheaper, faster solutions delivered around the clock, few organizations can maintain competitive advantage without acquiring new means of production, distribution or access to talent. High performance requires cross-boundary working.

Strategic alliances, virtual working and e-enablement are only some of the ways in which work boundaries are being traversed. As corporate and geographical boundaries are crossed, so employees are exposed to different cultures and values and need to be able to develop new ways of working. This ...

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