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Key skills to survive andthrive in changingorganizations

Introduction

In this chapter we look in more detail at some of the skills that appear to make employees effective and employable in today's changing organizations, and at how organizations can retain people by developing them.

The importance of development

Perhaps the key factor in keeping people motivated and retaining their talents is offering them opportunities for individual and career development. Development is crucial in that it ensures that talent is refreshed and renewed. Without development, talented people leave. Speaking in 1998, Richard Brown, CEO of Cable and Wireless, suggested that, even in down times, organizations should ‘train ...

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