Chapter 9. When Bad Things Happen to Good Employers: How Do I Handle Volatile Workplace Issues?

Inappropriate or illegal employee conduct can create a wealth of problems for any employer. It can result in a decrease in productivity, damage to the organization’s business or reputation, injuries to employees and customers, and exposure to costly legal liability. Today, employers are more concerned than ever about safety and security issues, and they may be exposed to increasing legal liability for failing to make reasonable investigations into the background and on-the-job activities of their employees.

Employee misbehavior can take many different forms—from substance abuse that can create workplace hazards, to workplace violence that threatens individual ...

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