The Human Aspects of Project Management—Managing the Project Team, Volume Three

Table of Contents

1. Copyright
2. Dedication
3. Foreword to Managing the Project Team
4. Foreword to The Human Aspects of Project Management Series
5. Preface
   1. Why This Series of Books?
6. About This Book
   1. Volume 3: Managing the Project Team
7. Acknowledgments
8. 1. Change Management, Project Management, and Teamwork
   1. Understanding the Dynamics of Change
      1. Sources of pressure for change
      2. Principles of change
      3. Major types of change
   2. Managing Organizational Change
      1. Sources of resistance to change
      2. Overcoming resistance to change
      3. The behavioral side of change
      4. Evaluating change
   3. Teamwork—A Key to Managing Change
      1. Teamwork and human resource management
      2. Project team building
   4. Managing Changes in a Project Environment
      1. Types of changes in a project environment
      2. Deciding what changes to make (tradeoff analysis)
      3. Dealing with resistance to project changes
      4. Evaluating changes and learning lessons for the future
      5. The rules in making project changes
   5. Summary
9. 2. Team Dynamics and Cultural Diversit
   1. Groups and Project Teams
      1. About groups
      2. About the project team
   2. Team Dynamics and Effectiveness
      1. Developmental sequence of project team members
      2. Team context
      3. Team composition and roles of team members
      4. Major team issues
   3. Cultural Diversity and Project Management
      1. What is culture?
      2. Cultural diversity and projects
   4. Managing International Projects
      1. Attributes of international projects
      2. Primary factors in cross-cultural settings
      3. Challenges in managing international projects
   5. Summary
10. 3. Effective Team Building
    1. About Team Building
       1. What is team building?
       2. The team building process
       3. Drivers and barriers to high team performance
    2. Organizing the Project Team
       1. Setting project goals
       2. Creating the team climate
       3. Assembling the project team
    3. Practical Guidelines for Team Building
       1. Plan for team building
       2. Negotiate for team members
       3. Hold a kick-off meeting
       4. Obtain commitment of team members
       5. Build communication links
       6. Obtain top management support
       7. Utilize ongoing project team development
       8. Introduce rewards and recognition
       9. Manage team conflicts effectively
       10. Provide good project leadership
    4. Summary
11. 4. Developing Effective Project Teams
    1. Developing a Project Team for Success
       1. Coordinating team efforts
       2. Appropriate use of power and authority
       3. Developing problem-solving abilities
    2. Developing a Team Communication Plan
       1. Modes of communication behavior
       2. Communication channels and links
       3. Listening—The key element of team communications
       4. Building effective team communications
    3. Effective Team Decision-Making
       1. About team decision-making
       2. Rational decision-making process
       3. Decision styles in a team environment
       4. Guidelines for effective team decision-making
    4. Managing Project Teams During the Project
       1. Changing project team members according to project life cycle
       2. External factors affecting team performance
       3. Team management
    5. Summary
12. 5. Inspiring High Team Performance
    1. Managing Communication Challenges
       1. Creating openness in communication
       2. Enhancing performance through effective communication
       3. P = Priority
       4. A = Agreement
       5. R = Recognition
       6. C = Confront
       7. S = Sandwich Approach
    2. Developing Trust and Motivation
       1. Developing trust within the project team
       2. Team motivation
    3. Managing Team Morale
    4. Team Leadership
       1. What leadership is and what it is not
       2. The keys to leadership
       3. Common leadership styles
       4. Roles and responsibilities of leaders
    5. Summary
13. 6. From Self-Managed Work Teams to Self-Motivated Project Teams
    1. About Self-Managed Work Teams
       1. What are self-managed work teams?
       2. Why SMWTs?
       3. SMWTs vs. the traditional model
    2. Empowerment: A Key Element of SMWTs and SMPTs
       1. What is empowerment?
       2. Why empowerment?
       3. Main variables of empowerment
    3. Fostering an SMPT Culture Through Empowerment
       1. Principles of empowering people
       2. Gaining and sharing power
       3. Main components of SMPT culture
       4. Changing organizational climate to foster SMPT culture
    4. Creating and Maintaining SMPTs
       1. Preparing for SMPTs
       2. Building SMPTs
       3. Facilitating SMPTs for success
    5. Leadership in SMPTs
       1. Roles and responsibilities of SMPT leaders
       2. Problems during transitions
       3. The values of SMPT leaders
       4. SMPTs and their leaders in a nutshell
       5. What's next for SMPTs?
    6. Summary
14. References
    1. Chapter 1
    2. Chapter 2
    3. Chapter 3
    4. Chapter 4
    5. Chapter 5
    6. Chapter 6
15. Appendix
    1. Self-Assessment Exercise A
    2. Self-Assessment Exercise B
    3. Self-Assessment Exercise C
    4. Self-Assessment Exercise D
    5. Self-Assessment Exercise E
    6. Self-Assessment Exercise F