Notes
Introduction
Your Biggest Problem at Work and the Most Unexpected Solution
1. Peter Schwartz and Kevin Kelly, “The Relentless Contrarian,” Wired, August 1996.
2. Daniel Goleman, Emotional Intelligence: Why it Can Matter More than IQ (New York: Bantam), 149.
3. Patricia Aburdene, Megatrends 2010: The Rise of Conscious Capitalism (Charlottesville, VA: Hampton Roads Publishing, 2005), xiv.
4. Booker T. Washington, Up from Slavery: An Autobiography (New York: The Country Life Press, 1900).
Chapter One
The First Secret of Improvisation: Yes! Space
1. Chip Heath and Dan Heath, Switch: How to Change Things When Change Is Hard (New York: Broadway Books, 2010).
2. George J. Firmage, ed., E. E. Cummings: Complete Poems, 1904–1962 (New York: Liveright ...
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