Part IV: Applying ICSM to Your Organization


Teaching Alchemy 101

“One of my primary objects is to form the tools so the tools themselves shall fashion the work and give to every part its just proportion.”

—Eli Whitney

Now that you have the principles ingrained in your thought processes and the stages, phases, and diagrams well learned, it is time to think about applying ICSM to create change in your processes. We understand that at this point you may believe this is some impossible alchemical transmutation of lead into gold. However, it always helps to have an example and a few specific pointers to follow, so in Part IV we introduce tools and ...

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