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The Innovative Lean Enterprise
book

The Innovative Lean Enterprise

by Anthony Sgroi Jr.
April 2016
Beginner content levelBeginner
315 pages
8h 44m
English
Productivity Press
Content preview from The Innovative Lean Enterprise
Strategy Transformation Example ◾  183
Generate new potential offerings based on customer input (utilize
internal or external industry perspectives).
If multiple ideas can form alternate themes, group the new ideas into
distinct groups or clusters.
Acme Cleaning Company then decided to gain the voice of the customer.
It began to study the ways customers experience their current chemical
cleaning products. It wanted to gain insight on how people used and stored
the various products. During this study, Acme Cleaning Company per-
formed some various internal industry perspective studies, beginning with
interviews, focus groups, and finally, ho ...
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Publisher Resources

ISBN: 9781482203905