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The Innovative Lean Enterprise
book

The Innovative Lean Enterprise

by Anthony Sgroi Jr.
April 2016
Beginner content levelBeginner
315 pages
8h 44m
English
Productivity Press
Content preview from The Innovative Lean Enterprise
236 ◾  Appendix 2
ings in terms of percentages. Each attribute of the total list will add up to
100%. This is summarized in Figure A2.6.
Thus, in the example in Figure A2.6, we can verify that attribute 2 is the
most important to the customer in terms of price, whereas attribute 1 is the
least important.
Next, we can have the target customer evaluate the perceived levels
of the various price attributes on a comparative basis using a predefined
numeric scale. The scale is defined on a range from 0 to 10, where a lower
Enter Level of Fulfillment
in the Range of 0–10
Attribute
No. Weights
Our
Company Competitor
Ratio
Our/Theirs
Weight ×
Ratio
Attribute 1 ...
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Publisher Resources

ISBN: 9781482203905