Chapter 10
Be Careful What You Wish For
Tony was very enthusiastic about the team's progress. Kate was as well, but deep down she felt that they were about to enter the part of the process that may have been a stumbling block in their past efforts. They both sat at the small table in the corner of his office.
“Great group of people, Kate. I think you got a lot to work with. I saw some ideas up there I might want to take to some other client teams.”
“Thanks, Tony. It hasn't been easy, but I'm pleased with the work so far. They feel the need to do things differently and are willing to try the breakthrough process. I think this next part is going to be critical though.”
“Oh?” said Tony, wondering what was coming.
“There are some interpersonal issues ...
