There are not many subjects in business literature that have been written about as much as communication skills. Given that there is a wealth of knowledge about communication skills, it’s easy to assume that everyone “gets” how to communicate or that they understand the impacts of poor communication skills. Unfortunately, this is not the case given the projects that flounder due to poor communications skills.
Given that the Business Analyst role is an important cog in the software product development process, the expectation is that the person holding this role should ...
