Chapter 4
Leading People and Projects
Rumors of strategic changes that would affect shift work and overtime had people at the auto parts plant on edge. The mood in the break room was tense as Peter, an introverted vice president of manufacturing, walked in and approached the employees gathered there. “How’s your mama?” he earnestly asked one young worker. Peter’s body language was attentive as he listened to the employee describe the progress his mother had made since her illness the previous year. These kinds of conversations continued with others as Peter made his way around the room.
Later that day, Peter gave a more formal update on the state of the company, then invited questions. As he answered, he neither talked down to those assembled ...
Get The Introverted Leader, 2nd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
