© Mike Halsey 2019
M. HalseyThe IT Support Handbookhttps://doi.org/10.1007/978-1-4842-5133-1_14

14. Harnessing System and Error Reporting in Windows

Mike Halsey1 
Sheffield, UK

Microsoft Windows is an absolute treasure trove of information and data. There is literally nothing that happens on a PC without the event being recorded, and while this might sound a little scary from a data-privacy point of view (it’s not as this data is only ever stored locally on the PC1), it’s just fantastic from an IT Support technician’s point of view.

In this chapter I want to show you what’s available in Windows, how you can access it, most importantly how you can get the very best from it, and the levels of detail that are available to you.

It’s great too that this ...

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