CHAPTER 8 Introduction to Digital Product and Service Contracts
Con·tract (k
n’trăkt) 1. An agreement between two or more parties, especially one that is written and enforceable by law …. 2. The writing or document containing such an agreement.
—American Heritage Dictionary
Digital companies live and grow through contracts.
A few contracts can change a company’s destiny. Microsoft’s first operating system was MS-DOS 1.0, a legendary world-changing success. Yet Microsoft did not originate MS-DOS. Bill Gates learned in 1980 that IBM was having trouble finding an operating system for its planned IBM-PC. There was a small development shop, Seattle ...
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