Chapter 16. Clickwraps and Browsewraps


Dilbert to Dogbert: “I didn’t read all of the shrinkwrap license on my new software until after I opened it. Apparently I agreed to spend the rest of my life as a towel boy in Bill Gates’ new mansion.”

Dogbert: “Call your lawyer.”

Dilbert: “Too late. He opened software yesterday. Now he’s Bill’s laundry boy.”

 --From Dilbert by Scott Adams, 1997

This chapter is about form digital product and service agreements primarily in electronic form—the “clickwraps” and “browsewraps.” You have seen these form documents hundreds of times, although you may not have bothered to read them. Nonetheless they are a big part of the legal foundations of the modern IT industry. These form documents allow a single company to be ...

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