Chapter 1. Use Just Enough Rules
“Bureaucracy is the death of all sound work.”
The Need for Rules
Rules are important, and the world is full of them. Rules provide a safeguard against chaos and anarchy. Imagine driving on the road with no traffic rules whatsoever. No one would know which part of the road to drive on, when to stop or yield, or what speed to travel. Because of the way in which most of us have been raised and educated, it’s in our nature to not only follow rules, but also to need them. Put most people in a situation without rules, and they will be lost or confused. When people find themselves in an unfamiliar situation, such as in a new job, they naturally ask questions to learn the rules of the road.
In the ...