Alnoor Ebrahim

* This chapter is a much expanded and revised version of an entry that was first published in the International Encyclopedia of Civil Society (Ebrahim, 2010).

Calls for greater accountability are not new. Leaders of organizations, be they nonprofit, business, or government, face a constant stream of demands from various constituents for accountable behavior. But what does it mean to be accountable?

At its core, accountability is about trust. By and large, nonprofit leaders tend to pay attention to accountability once a problem of trust arises—a scandal in the sector or in their own organization, questions from citizens or donors who want to know whether their money is being ...

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