CHAPTER TWENTY-FOURDESIGNING AND MANAGING VOLUNTEER PROGRAMS

Jeffrey L. Brudney

One of the most distinctive features of the nonprofit sector is its ability to harness the productive labor of literally millions of citizens in service to organizational goals, without benefit of remuneration. Government organizations at the federal, state, and local levels also rely on substantial volunteer labor to pursue their public purposes. This remarkable achievement does not just happen spontaneously as a consequence of compelling agency missions, although, certainly, the desire to help people through donating time to a worthwhile cause is a powerful motivation for most volunteers. The credit belongs, instead, to the volunteer program, which allows citizens ...

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