Lesson Number Eight:

On Taking a First Bold Step

That weekend, Sammy worked on the staff survey report that he had promised. It wasn’t that the report was so long; it was that he spent a good deal of time trying to soften the findings about George.

In the end, he decided to do as Joe had suggested—to tell the truth. To do the least amount of ego damage, he had picked Friday afternoon to release the report. It was difficult for him to wait until then, but he believed it would be easiest on George this way, so he waited.

On Friday mid-afternoon he called Mary into his office. She had been cool toward him all week ever since he refused to let her process the survey cards herself. Now, she sat in front of his desk as he spoke, “Mary, you know I’ve ...

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