The Joy in Business

Table of contents

1. Praise for The Joy in Business
2. Don’t Read This Book
   1. The Flip and Point
3. Warning!
4. Quick Tools Guide
5. Preface
   1. Direct Application
   2. Instant Perspective and Behavior Change
6. Gratitude
7. PART 1
   1. 1 The Purple Break
   2. 2 AFA All the Way!
      1. Always Flexible and Adaptable
   3. 3 Salt the Hay, Find a Way!
   4. 4 Say Goodbye to Your WAFs
      1. Worry, Anxiety, and Fear
   5. 5 Prevent, Acknowledge, and Release (PAR)
   6. 6 Now Is Perfect
      1. The Critical Time is Now!
   7. 7 4–4–6 Breathing
   8. 8 The Ogive Curve
      1. Managing the Ups and Downs of Your Day
   9. 9 Houses of Mad, Glad, Sad, and Scared
      1. Mackenzie’s Story: Getting to Glad
      2. Susan’s Story: Moving from a Life of Scared
      3. My Story: The Missing Family Jewels or Visiting All the Houses at Once
      4. Another Joy Story: Attack from the House of Mad Woman
      5. Mary (My Rock) Loves the Houses
      6. Conclusion
   10. 10 Pay Your R.E.N.T. Every Day!
       1. Rest, Exercise, Nutrition, and Thoughts
   11. 11 More on Flooding
       1. Émile CouÉ
       2. Robert Adams
       3. Norman Vincent Peale
       4. Louise Hay
       5. Joy Baldridge
   12. 12 R.E.N.T. Assessment
   13. 13 What’s Your “One Thing”?
8. PART 2
   1. 14 The Velvet Hammer
   2. 15 The Language of the Lands
      1. The Hot Button of the Social Type Is to Be Amazing!
      2. The Hot Button of the Factual Type Is to Be Right
      3. The Hot Button of the Helpful Type Is to Be Helpful
      4. The Hot Button of the Driven Type Is to Win
      5. Applying the Four Types
      6. The Chameleon
   3. 16 Speaking the Language of the Lands
      1. Improving Your Communication Skills
      2. Translating Compliments
   4. 17 Listening = Integrity
   5. 18 The Plus, Plus, Dash
   6. 19 The Words Matter Movement
   7. 20 The Happiness Alphabet
   8. 21 Presentation Is EVERYTHING!
      1. The 30-Second Rule
      2. Rehearsed Spontaneity
      3. The Glitch Factor
      4. Overcoming Nervousness
      5. Answering Questions
      6. Ways to Engage Your Audience
   9. 22 Because of You
   10. 23 Meditation
   11. 24 Bankruptcy, Cancer, and Heart Attack
   12. 25 Bee Stinger Out
   13. 26 What’s Your “One Thing”?
9. PART 3
   1. 27 Abduction
   2. 28 Lost and Lonely
   3. 29 Confusion Is the Step Before Clarity
   4. 30 America’s Got Talent Audition
   5. 31 Crazy Calls: The White House Story (Part 1)
   6. 32 Follow the Hunch
      1. See Where It Leads
   7. 33 Carpe Diem!
      1. Seize the Day by Seizing the Opportunity!
   8. 34 The Best Sales Interview Questions and Answers
      1. Sales Hacker Blog Post
   9. 35 Interviewing Essentials
      1. 1. Become an Mpa
      2. 2. Always Go for the Offer!
      3. 3. Practice, Practice, Practice!
      4. 4. Interviewing for a Sales Position
   10. 36 The Critical Time Is NOW!: But First, Coffee
       1. 1. Decide What Is Most Important to Accomplish
       2. 2. Do More Self-Questioning
       3. 3. Use the Red Ruler
       4. 4. Zone Your Time
       5. 5. Request a Response
       6. 6. Stop Procrastinating
       7. 7. Indulge in Self-Praise
   11. 37 Clutter-Free!
   12. 38 What’s Your “One Thing”?
10. PART 4
    1. 39 Take Action!: Embody the Corporate Culture Code (CCC)
       1. The Ccc
    2. 40 The White House Story (Part 2)
    3. 41 It Will Never Be Yesterday
    4. 42 Persistence of Perception
    5. 43 Three Magic Secrets to a Happy Life
    6. 44 What’s Your “One Thing”?
    7. 45 Final Thoughts and Parting Gifts
11. Meet Joy Baldridge
12. The Joy Gem Glossary
    1. Tangible Golden Nuggets for Creating a More Positive Work Environment and Exceptional Customer Experience
13. Appendix
    1. Rhodopsin
    2. Fatigue Costs Business Billions in Lost Productivity
14. Index
15. Eula