CHAPTER 13
A Psychologically Safe Environment
Fall Down, Get Up, Go On
The optimist proclaims that we live in the best of all possible worlds, and the pessimist fears this is true.
—JAMES BRANCH CABELL
Nevertheless, innovation needs additional factors from the ones already mentioned in order to really become a success. One of those factors is a so-called psychologically safe environment that allows employees to take risks and to fail without having to fear repercussions. In this way, they are able to learn and become more innovative. Professor Amy Edmondson from Harvard Business School confirmed this fact in her study on the error frequency in ...
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