CHAPTER 20

PRESSURE to MAKE QUOTA

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“I either make it or it breaks me.”

A common breach of the duty of truthfulness in the name of company loyalty occurs when employees are forced to meet unrealistic performance quotas.

At my first job as a lawyer, I was told that the billing minimum at my firm was 225 hours a month. Billable hours in lawyer parlance means time billed to a client. Billable hours do not include time spent going up blind research alleys, keeping up with professional developments, sitting through office meetings, or doing other work that may be law related but not actually legal work. And then there are all the private things you ...

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