Index

A

Abundance and contribution, 36–37

Aide, William, and performance, 45–46

Apartheid, 66

Applause as by-product of performance, 44, 50, 51–52

Appreciation

and cooperation, 85–86

and gratitude, 54–55, 60–61

Asking good questions, 122, 124

B

Balance, of hope and pragmatism, 15

Being in charge vs. in control and cooperation, 86–87

Belief in future, 8–9

Breaks

building confidence with, 90–91

comfort, 98–99

Brown, Edward, 23–24

Business practice of contribution, 33

C

Cabinet National Library, 34

Choice to learn, 25–28

Comfort trap, 89–90, 94–96

Commitment and gratitude, 58–59

Common objectives and cooperation, 76

Confidence

building with breaks, 90–91

comfort breaks, 98–99

comfort trap, 89–90, 94–96

fear, transforming into action, 91–93

4 C’s ...

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